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Researcher Spotlight: Sayantan Khanra

Dr. Sayantan Khanra is an Assistant Professor in the Business Environment & Strategy area at the School of Business Management, Narsee Monjee Institute of Management Studies (NMIMS) in Mumbai, India. With a Ph.D. in Strategic Management, his research focuses on the domains of digital economy, management of technology, and sustainable development. Dr. Khanra is engaged in a number of research collaborations with Australia and recently hosted several Australian academics as part of the 8th Indian Academy of Management conference at NMIMS.

What are you working on right now? I am currently engaged in two collaborative projects between India and Australia. The first project involves the development and validation of an instrument used to assess user satisfaction with e-Government services in India. The second project focuses on the application of machine learning techniques to address the United Nations’ sustainable development goals.

What sparked your interest in your field? As an Electronics Engineer hailing from an underdeveloped region in India, I became captivated by the possibilities of electronic governance in improving the lives of underprivileged individuals. This fascination drove my pursuit of a doctoral thesis, ‘From Governance to e-Governance: Essays on Transforming e-Government Services in India’. After completing my PhD, I have dedicated myself to conducting research at the intersection of the digital economy and sustainable development.

My goal is to explore how digital technologies can be used to foster sustainable growth and enhance the wellbeing of disadvantaged communities.


How are you collaborating with colleagues in Australia? I have had the privilege of participating in the Australia and New Zealand International Business (ANZIBA) and the Australian and New Zealand Marketing Academy (ANZMAC) conferences, which  provide excellent opportunities for sharing knowledge and connecting with Australian scholars. Australia is renowned for its wealth of experts and exceptional intellectual resources. During my collaboration with professors from the University of Newcastle and the University of Technology Sydney, I observed their focus on applying practical perspectives to our research, thereby enhancing its real-world implications. Their pragmatic approach has proven invaluable in advancing our work's practical relevance.

What does successful research collaboration look like? Successful collaboration requires a willingness to consider new perspectives and ideas that come from diverse backgrounds and countries. Working alongside Australian professors on research projects has provided me with valuable learning opportunities. I am pleased to share that two of these projects are published in esteemed peer-reviewed journals. The first publication, titled “A resource-based view of green innovation as a strategic firm resource” appeared in Business Strategy and the Environment, which is recognized as an A category journal by Australian Business Deans Council (ABDC). The second publication, titled “Finding a fit between CXOs’ experience and AI usage in CXO decision-making: Evidence from knowledge-intensive professional service firms" is published in the Journal of Service Theory and Practice, another ABDC-A category journal.

What is your favourite place to visit in Australia? I had the pleasure of visiting Adelaide, Brisbane, and Sydney. Each city left a lasting impression, but certain experiences stand out vividly. The serene boat ride along Brisbane River, the enchanting stroll around the iconic Opera House, and the captivating tour of Barossa Valley are cherished memories. Nevertheless, if I were to choose a favourite destination to visit in Australia, it would undoubtedly be Glenelg Beach in Adelaide. Its tranquil beauty and the sense of serenity captivated me in a unique way.

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